Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested.
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NOTE: Students in professional training classes and primary/secondary school students do not qualify.The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician. Eligible Students include: College Students, University Students, Community College Students, Junior College Students, Technical or Vocational College Students. Students: To verify your status as a student, you must be actively enrolled in an accredited, government-recognized public or private university or college that grants degrees or certificates in the US.
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For a full list of eligibility, click here. Medical Providers: Doctors, Clinical Technicians, Dentists, Pharmacists, Physical or Occupational Therapists, and more. Nurses: Advanced Registered Nurse Practitioners (APNP), Registered Nurses (RN), Licensed Practical Nurses (PN/LPN), and more. Teachers: Classroom Teachers, Principals, School Employees, College Professors, and more.
For a full list of eligibility, click here.įirst Responder (active or retired): Police, Firefighters, EMT, 911 Dispatchers, and more. Military: Active Duty, Veterans, Retirees, Spouses, Dependents, and more. However, Quest and PWN will disclose your information and/or test results if required by law, such as to public health authorities.Īlso, if you request testing as part of a no-cost to you program (e.g., no-cost to you COVID-19 testing), your information and, when required, test results will be shared with your insurance company and/or the government as part of the billing and claims process, and results may be shared with your primary doctor or other provider if they request your results for treatment purposes.įor additional information, please see the PWN privacy policy and the Quest privacy policy. Your results will not be shared with your primary doctor or other providers unless you decide to share your results directly. You will be the only one with access to your information and lab test results, with the exception of Quest Diagnostics and PWNHealth (including physician and related services performed for you in connection with your purchased testing), and as otherwise noted below. To read PWN's terms and privacy policies, click here. Services provided by PWN are subject to its terms and conditions and privacy policies. If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday to Friday 9:00 AM to 5:30 PM EST at 1.855.205.6146. All of test results will be sent directly to your Quest account. Additionally, if one or more of your results is for a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. If one or more of your results indicates that you need prompt attention, you will receive a call directly from the PWN care coordination team. Before submitting your payment for your testing purchase, you will see the fees collected on behalf of PWN for their services to you. You will also have the opportunity to speak with a PWN physician to discuss the lab results, and in some states (and for adults only), the Licensed PWN physician will be able to provide treatment for some conditions. PWN services include physician oversight of all tests (based upon the information that you share), including ordering tests, if appropriate, and evaluating results once available. Quest is working with PWNHealth LLC and its affiliated professional entities (collectively, PWN) to provide independent physician services to you in connection with Quest.
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